PHONE2ACTION RESOURCES

A Voice for Healthcare Support

Case Study

Providence was the first U.S. health system to admit and care for a patient with COVID-19. Like many hospital systems, Providence, with 51 hospitals and 1,085 clinics from Alaska to Texas, supported congressional efforts to fund a response to the crisis.

The government affairs professionals at Providence have been navigating the advocacy space for decades, and in recent years began sharpening their digital advocacy skills. So, when the CARES Act came before Congress offering funding to support health care workers and their COVID-19 response, Providence was ready.

We dipped our toe in the space for a number of years and what we did prepared us. It gave us more confidence to be a little more bold in how we engaged our caregivers (our employees).”

Kristen Downey, Senior Manager, Digital Advocacy and Government Affairs, Providence