Phone2Action Resources

Social Media Responsiveness in Congress and Local Government

We know that social media has changed the way people communicate, but does that mean it can change how legislators act? We set out to find out if a citizen can use social media to more effectively communicate with an elected representative. The Organizing Center, funded by the Phone2Action Civic Tech Fund, set out to find real answers. We launched a continuing effort to analyze the Facebook and Twitter behavior of every official Congressional account.


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